Maria’s Scripts to Handle Unhappy Customers & Internet Trolls

Maria collected all of her diffusing scripts to handle internet trolls and turn unhappy customers into raving fans again.

What’s Included:

• A collection of my personal scripts to handle internet trolls, hate comments, and negative DMs
• Thoughtful responses for turning unhappy customers into fans again
• Clear guidance on what to say and what to ignore when emotions are running high
• Each script has been tested and refined over 11 years of viral growth and hard lessons
• Helps you stay calm, professional, and in control—even when you’re overwhelmed
• Perfect to keep on hand for the moment your product starts taking off